Identification:
Identify the people involved in the complaint with names, positions and relationship to the company (supplier, customer, other).


Incident Date:
Indicate approximate date(s) of the incident.


Describe in detail the facts or events that occurred to help analyse and evaluate the complaint:
Your information is valuable and will facilitate our investigation, so it is important that you can mention it in your report:

· The detailed description of the event, the place where it occurred.
· The date(s) and if possible the time.
· Names and positions of who is responsible and/or involved.
· Who else knows about it.
· Where we can gather further information or evidence of what is reported.
· If you have physical or digital evidence, please provide it.